Cancelation: 1 and 2-day tours:

- 10% cancellation fee will apply if more than 24-hour notice given. No refund with less than 24-hour notice.


Reservation - Tours over 2 days:

We ask for a 10% deposit of the value of the package. This amount will be deducted when the remaining amount is paid. The deposit is to be confirmed up to 60 days before the departure day and arrival in Auckland. If the booking is not confirmed by NZBR Tours the deposit will be returned to the passenger within 5 days. If the passenger wishes to cancel the tour the deposits will not be refunded. The amount remaining is due up to 20 days before departure to Auckland


Cancelation - Tours over 2 days:


- Between 20 and 15 days before arrival:                                     - Between 15 and 10 days before arrival:
  60% of the value of the package less the deposit paid.                 80% of the value of the package less the deposit paid.

- Between 10 and 05 days before arrival:                                     - Between 05 and 02 days before arrival:
10% of the value of the package less the deposit paid.                   30% of the value of the package less the deposit paid.

                                                                - Less than 1 day before arrival:
                                                                                No refund
Notes:

- Cancelation less than 24 hour notice, client will be billed (invoiced) for the remaining balance. Not taken from the credit card.

NZBR Tours reserves the right to alter prices, hotels, itineraries or to cancel your North and South Island tour in New Zealand due to operational reasons.
NZBR Tours shall not be held responsible for any property loss or damage and/or any damages resulting in death or personal injury which may arise while on tour or when using any other service provided by NZBR Tours.
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Payment Details:

If you are making a booking request, credit card payment is required to allow us to confirm your booking.

1 and 2-day tours: Please note that your credit card will be debited only at the time
                           of your tour.

Tours over 2 days: Please read our reservation and cancelation policy on this page.

Please supply your credit card details below. Alternatively, you may supply us your card details separately by email.
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Online bookings need to be made 48 hours in advance. Please call us free: 0800 698 747
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